Privacy Policy

We collect contact details, passport information, travel preferences, and emergency contacts provided through forms, calls, or messages. Payment details are processed by PCI-compliant partners and are never stored on our servers.

Analytics tools gather aggregated browsing data to understand page performance. These records do not identify individual users and are used only to improve the website experience.

Personal information allows us to design itineraries, reserve services in your name, and keep you informed about logistics. We may contact you via email, phone, or WhatsApp to confirm details or share updates.

With your consent, we may send inspiration or offers related to Mystery Peru experiences. You can opt out at any time using the unsubscribe link or by notifying our team.

We share only the information required to confirm services with hotels, airlines, guides, or insurance providers. Each partner commits to protecting your data and using it solely for the agreed service.

Digital records are stored in encrypted systems with restricted access. Physical documents are kept in locked facilities and disposed of securely once they are no longer required.

You may request a copy, correction, or deletion of your personal data at any time by contacting [email protected]. We respond within 30 days unless local regulations require a different timeframe.

If you believe your data has been misused, please inform us immediately. We will investigate and, when applicable, notify the relevant authorities and affected travelers.